Kangaroo Home Security Motion Sensor Alarm - Wireless, Easy Installation, 1 Pack - Perfect for Indoor/Outdoor Home & Business Security

I have nothing but positive things to say about Kangaroo. First off, their app and shipping times are solid. Instillation is a breeze, and didn't have any problems. The device itself is very good, I like how it looks, it's pretty small, and the sticker is modern but sticks out to intruders. The pet-rejection tech has worked for me, and I like how it even shows you in the app apoun setup how to install it. The app is really simple (in a good way) and modern. It works like it should, but doesn't have hardly bells and whistles. You can hardly change the arming exit-delay (only 5 minutes or 10 minutes) or set motion detection schedules. To be fair, IFTTT integration is coming soon, which will allow much more customization, but other than that, it's really just "one use one purpose."After searching for months for a security system that would meet all of my need, I realized there isn't one. So I just decided to buy Kangaroo's motion detector. It worked great, and I saw that they had other products coming soon (including a keypad/alarm & door/window sensor with built-in motion detector), so I bought more. The arming/disarming is really simple, and with Apple Shortcuts, you can use Siri to disarm and arm. There is a 5 (or 10) minute exit delay, which is helpful when getting everyone out of the house and such, but sometimes it's not necessary. It would be nice to have an "instant arm" feature. I've found there's about a one or so minute delay when motion is detected and to when I get a notification (with high-speed internet), so that could be a little bit of an issue for some but works fine for me.The "Complete Plan" includes 24/7 Professional monitoring, which is a good option. It's only about $5 a month, so when you look at other companies like ADT or SimpliSafe, you will be saving a ton, but will lose tons of features. The Monitoring agents are really friendly, calm, and professional, and are quick in response. I've only had positive experiences with them (the one time motion was detected) so I'm very happy in terms of customer service. The only problem i've found in the plan is that there is no cellular backup. This means that if you lose power (therefore internet), for some reason have no wifi, or if a burglar cuts your cables, then you'll have no security system. Most (if not all) other companies have cellular backup, but they also cost up to 5 times the price. So it's a feature that I'd like to see in the future, but maybe not necessary at the current price point. The company is small, so I bet they just don't have the user base to be able to afford cellular backup at this time.The customer service is easily the best I have every experienced. They are incredibly friendly, are so nice, and always give you what you want in the long run. I requested three extra stickers for my home (expecting to pay) and they said they would send them for free. A couple days later, they said that they couldn't find any stickers to send me, so instead they were going to send three free motion detectors!! (A $90 value!) I am incredibly happy with their service. Instead of waiting on hold for them to answer, you request a call, and when an agent is available, they will call you back! I requested one, and they called within a minute. Incredibly happy with customer service, but this is a small company, so I expect that this service may decline as they expand. (Just a theory.)I am especially excited for their new products. If i'm being honest, I don't think I would continue to buy their products if it wasn't for knowing that there are more to come in the future. I need a conclusive security system with a keypad (for guests and cleaning lady), and a siren. If you are just monitoring a vacation home, wine cellar, sauna or just have a tight budget, this won't be an issue, but for me, I'd like to use it on a daily basis. So therefore, I am incredibly excited for their new products and will certainly buy them.Pros-Affordable-No false alarms-Functions like it should-Good Pet Rejection Tech-AMAZING customer service-Easy Modern App-Includes StickersCons-No cellular backup-Not much integration yet (IFTTT & Google Home coming "soon", Alexa (with Complete plan)Overall, amazing company. Very excited to see what they have for the future!Hope you found my review helpful in convincing you to buy their products, and have a good day.